Terms of use

Last updated 10 November 2026. These terms are a contract between you and Bryce Taylor, a sole trader in the UK, who runs Showcasa. Showcasa is a trading name of Bryce Taylor. Contact: hello@showcasa.co.uk.

What Showcasa does

Showcasa uses AI to touch up, furnish and relight photos of property. Every staged image is an AI-generated illustration, not a photo of the real room.

AI can make mistakes

The AI can change things it shouldn’t, such as windows, doors, walls, floors or the view outside, and it can add odd details. Check every image carefully before you use it. Don’t rely on a staged image as an accurate record of a property.

Your photos

• Only upload photos you own or have permission to use.
• Don’t upload photos of people, or anything unlawful.
• You keep ownership of your photos. You let us process them, including sending them to our AI provider, so we can stage them for you.
• We delete your original uploaded photos after 2 days, and staged images after 30 days.

Using staged images

You decide how you use staged images and you’re responsible for that use. If you use them to market a property, label them as virtually staged and make sure they don’t give a misleading impression of the property’s condition, size or features. Downloads include a “Virtually staged” label unless you turn it off.

Credits

• A Standard image uses 1 credit and an HD image uses 2.
• Guests get 2 free credits. A new account gets 5 free credits in total, including any used as a guest. Accounts using throwaway email addresses don’t get free credits.
• If an image fails, the credits are returned automatically.
• Credits have no cash value and can’t be transferred.

Cancelling and refunds

When you buy credits you ask for them to be available straight away, by ticking a box before you pay. That means you lose your 14-day right to cancel once you start using them. If you haven’t used any credits from a pack, you can ask for a refund within 14 days of buying it by emailing hello@showcasa.co.uk. This doesn’t affect your other legal rights.

Fair use

To keep Showcasa running for everyone, you can stage up to 5 images an hour. We may pause staging when demand is very high, and we may close accounts that misuse free credits or break these terms.

Our liability

We provide Showcasa with reasonable care and skill. Because AI results vary, we don’t promise that any image will be accurate or suitable for a particular purpose. As far as the law allows, we aren’t liable for indirect losses, such as lost sales or lost profit, and our total liability to you is limited to the amount you paid us in the 12 months before the claim.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that can’t be limited by law. If you’re a consumer, your legal rights are not affected.

Changes and the law

We may update these terms and will show the date above. The laws of England and Wales apply. See our privacy policy for how we handle your information. Questions: hello@showcasa.co.uk.